Inquiry Regarding Transcript Dispatch from Rajiv Gandhi University to University of Alberta

From: Sushanti Chapagain Thanks for the information, since it has to be sent directly from Rajiv Gandhi to University of Alberta, will I be given the tracking number or a copy of the receipt from Rajiv Gandhi? Since it is university to university does it take more time? I need an accurate estimate of the timeline because it's urgent. I had requested a transcript from Rajiv Gandhi via another company and my university here never received it, even after payment and follow-ups, that is why I am a bit apprehensive about it. The company I used previously is called Chennai Agency. Regards, Sushanti

Response by FACTS Transcripts

Dear Sushanti, Thank you for reaching out to us with your questions regarding the dispatch of your transcripts from Rajiv Gandhi University to the University of Alberta. We understand the importance of this matter, and I'm here to provide you with all the necessary information:

Tracking Number and Receipt

Yes, you will be provided with a DHL tracking number once your transcripts are dispatched from Rajiv Gandhi University. This will allow you to monitor the delivery progress until it reaches the University of Alberta. Additionally, you will receive a copy of the receipt as proof of dispatch.

Estimated Time of Delivery

Under normal circumstances, the maximum reach time for the transcripts to reach the University of Alberta from the date of dispatch is 4 days. However, please note that university-to-university dispatch may not significantly impact the delivery timeline, and DHL ensures efficient and reliable international shipping.

Expedited Delivery Option

I completely understand the urgency of your request. If you require faster delivery, we offer an expedited dispatch option. By choosing this, your transcripts will be sent within 2 working days. Please note that there will be an additional priority fee for this service.

Reliability and Assurance

We at FACTS Transcripts and Verification Inc. take pride in our longstanding partnership with Rajiv Gandhi University Health and Science. As the primary company handling transcripts for the university, we handle around 90% of all RGUHS transcripts. This experience and expertise allow us to ensure a smooth and reliable process. Moreover, we strive to deliver exceptional customer service and safeguard the confidentiality and security of your transcripts throughout the entire process. We understand your concerns based on your previous experience with another company, but rest assured, we prioritize accuracy, efficiency, and professionalism in our services. The video testimonials provided by our Rajiv Gandhi University satisfied customers demonstrate the trust and confidence they have placed in us. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are dedicated to assisting you with your transcript request promptly and efficiently. Thank you for considering FACTS Transcripts and Verification Inc. for your transcript needs. We look forward to serving you. For more information on our services, visit our Services Page or check out our About Us section.